Refund Policy

 

Refunds are easy with Dance Tampa!

For a refund, return your online purchase in person or ship to:
 
Dance Tampa
808 South Dale Mabry, Unit D,  Tampa, FL 33609
Attn. Returns 
 
Dance Tampa accepts returns up to 30 days from date of shipping.

Please allow 7-10 business days for us to receive your return. Once received, we will inspect and process your return within 14 business days. You will be notified by e-mail once your return has been completely processed. 

Refunds will automatically be issued to the card used to make the original purchase as long as the following conditions are met:
 
- Return/exchange items must be in new, resalable condition in the original packaging with tags still attached.
- Pointe shoes must be unworn, with no signs of damage in the shanks or box.  Pointe shoes with ribbons or elastics sewn cannot be returned.
- Shoes must be in their original, undamaged box, and be in mint condition with no scuffs or signs of wear. 
- Apparel that is altered cannot be returned.  Apparel must be unworn, tags attached, with no make-up stains, perspiration stains, tobacco odor, or soil.
- No returns on tights, socks, undergarments, hair products, gel accessories, or clearance items.  
- Return/exchange postage must be prepaid by buyer.  Buyer will not be reimbursed for any postage or handling from the original order or the return order.
- Dance Tampa is not responsible for lost or stolen return packages.
 
Contact Information:

You may reach us by phone at 813-968-8099 during regular business hours,  or email us at [email protected]

Thank you.

Dance Tampa